Privacy policy

Protecting Your Personal Details On Our Website

(Last Updated May 24th 2018)

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. This Privacy Statement describes how Mind Matrixx Coaching collects personal information about you; how we safeguard the personal information we collect; how we use and share such personal information; and how you can contact us regarding our privacy practices.

MIND MATRIXX COACHING. (“MIND MATRIXX,” “we,” “us” or “our”) values its customers and respects their right to privacy. We are committed to protecting our users’ information and to making our users aware of our online practices regarding the privacy of their information. That includes meeting or exceeding requirements under data protection acts and regulations (including the General Data Protection Regulation Act).

By accessing this web site (the “Site”), you expressly consent and agree to the terms and conditions of this privacy policy, including our use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree, then please do not use or access our Site.

Visitors to our site

Visitors to our Site can access the Site’s home page and browse the Site without disclosing any personally identifiable information. We may track information provided to us by your browser, including the web site you came from (known as the “referring URL”), the type of browser you use, the time and date of access, and other information that does not personally identify you.

MIND MATRIXX may also collect personal information when you provide it to MIND MATRIXX such as by submitting to the Site content to the Site, requesting e-mail updates and newsletters, reminders for events, special dates or offers, purchasing materials or products, participating in a webinar, responding to a survey or questionnaire from us, or when you provide comments, suggestions and submissions to us via the Site or otherwise. MIND MATRIXX may collect personal information in connection therewith such as your name, address, e-mail address, phone numbers and other relevant information. Depending upon the services you elect to use or receive, we may also collect device-specific information, mobile network information, including your mobile device number or other identifier.

Information we collect from you, when you choose to provide it to us (e.g. when you set up an account with us), may include your name, your mailing address (where you request/purchase certain materials), your email address and other contact information you may provide when purchasing materials or products from our Site. We use a third party provide to process credit card payments; we do not maintain and/or store any credit card information. Please see the privacy policy of that third party when purchasing products or services from our Site.

We may also maintain a record of your online history on the Site, and the aforementioned information in connection therewith.

You also understand that when you post information to our Site, it may be indexable by search engines. If a third party then copies your content posted on our Site, your election to remove that content from our Site may not remove your content from other sources that have since linked to or copied your content.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?

By using this website, you agree that MIND MATRIXX may use the information you give it to provide services to you or provide information, notices and reminders that MIND MATRIXX thinks you may find interesting or useful, or that you specifically requested. We may from time-to-time provide your name and email address to marketing partners. MIND MATRIXX may also use the information for other actions you take or other services you request on our Site.

Your responses to and results from the questionnaires and/or surveys that you may complete are owned by us, and we and others may use them in a variety a ways to enhance our delivery of information and services to you. We may also share results with third parties, including market research firms, but in so doing, we will not include your personal information. Instead, results will be aggregated (for example, by age range, geographic region, etc.).

We may also use information we collect from you to:

  • perform research and analysis about your use of, or interest in, our features, including your submission of content for our Site, services or content, or products, services or content offered by others, including our participating affiliates and vendors;
  • communicate with you by e-mail, postal mail, facsimile, telephone and/or mobile devices about products and services that may be of interest to you, and/or about content that you have submitted to the Site;
  • develop and display content and advertising tailored to your interests on our Site and other web sites;
  • use your email to communicate with you if you forget your password;
  • enforce our terms and conditions;
  • manage our business; and
  • perform functions in connection with providing information and services to you, including without limitation, reviewing and posting your content to the Site.

We may receive information about you from other sources and add it to our account information.

Please note that information, images, and other materials you post or submit for posting to the Site is not protected by this Privacy Policy and may be shared with third parties by us.

Accordingly you should not submit to MIND MATRIXX any information that you do not want shared with others. Further you will not submit any information or content regarding a third party unless you are expressly authorised to do so.

Personal information of minors

MIND MATRIXX does not knowingly solicit or collect personally identifiable information online from minors. If MIND MATRIXX learns that a minor has submitted personally identifiable information online, in contravention of these measures, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the minor or others as required by law).

The Site may provide links to other web sites that MIND MATRIXX thinks you will find interesting or useful. MIND MATRIXX is not responsible for the privacy practices of these other sites.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

How we use cookies:

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

What are cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

If you disable cookies off, some features will be disabled It won’t affect the users experience that make your site experience more efficient and some of our services will not function properly, however, you can still place orders .

Disabling cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The cookies we set

  • Account related cookies -If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
  • Login related cookies – We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
  • Email newsletters related cookies – This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
  • Orders processing related cookie -This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
  • Surveys related cookies – From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
  • Forms related cookies -When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
  • Site preferences cookies  -In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.For more information on Google Analytics cookies, see the official Google Analytics page.
  • Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
  • As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
  • The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. For more information on Google AdSense see the official Google AdSense privacy FAQ.
  • We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.
  • Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {List the social networks whose features you have integrated with your site?}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email. and we will promptly remove you from ALL correspondence.

How long do we keep your information for?

MIND MATRIXX retains the personally-identifiable information you provide to us as reasonably necessary in connection with MIND MATRIXX’ operation of its business and for you to use the Site, or for us to provide customer support or other services described herein in connection with the Site.
Security.

The security of your personal information is important to us. We follow reasonable standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

ALTHOUGH MIND MATRIXX USES REASONABLE SECURITY PRECAUTIONS WITH RESPECT TO YOUR PERSONALLY-IDENTIFIABLE INFORMATION COLLECTED FROM AND STORED ON OUR SERVERS, MIND MATRIXX CANNOT GUARANTEE THAT ANY OF YOUR PERSONALLY-IDENTIFIABLE INFORMATION STORED ON OUR SERVERS, OR TRANSMITTED TO OR FROM THE SITE, WILL BE FREE FROM UNAUTHORISED ACCESS. TO THE FULLEST EXTENT NOT PROHIBITED BY LAW, MIND MATRIXX DISCLAIMS AND SHALL HAVE NO LIABILITY FOR ANY LOSS OF, UNAUTHORISED ACCESS OR DAMAGE TO, OR INTERCEPTION OF ANY OF YOUR PERSONALLY-IDENTIFIABLE INFORMATION BEING STORED ON OUR SERVERS OR ON THE SITE, OR TRANSMITTED TO OR FROM THE SITE OR IN CONNECTION WITH THE SERVICES.

Access: review and correction

Customers can, by emailing MIND MATRIXX at support@mindmatrixx.com review and correct the personally identifiable information that has been collected from them by MIND MATRIXX by contacting us.

Opt – Out

At any time should you wish for us to no longer communicate with you, or wish to have us delete or destroy any names, email addresses, content or communications you send to us, please  email us at support@mindmatrixx.com.  However, then you may no longer be able to use the Site and/or the services offered through the Site.

Binding agreement changes

Any user that accesses all or any part of this Site, or subscribes for newsletters or e-mail notifications and other information, or submits content to our Site for posting on the Site agrees and represents that such user is at least eighteen (18) years old and that such user has consented to this Privacy Policy. Each time a user accesses this Site, this Privacy Policy should be reviewed because MIND MATRIXX reserves the right to change this Privacy Policy from time to time without prior notice. Your use of our Site constitutes your acceptance of the terms of this Privacy Policy.

Links

This Site may provide links to other web sites that MIND MATRIXX thinks you will find interesting or useful. You may also link to these other web sites for a product or service featured on this Site. MIND MATRIXX is not responsible for the privacy practices of these other sites, and you should review those policies.

Dispute

If you choose to visit our Site, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use. By visiting the Site, using the services offered on the Site, or submitting and/or posting content to the Site, you agree that the laws of the UK, without regard to principles of conflict of laws, will govern this Agreement and any dispute of any sort that might arise between you and us. Any dispute relating in any way to your visit to the Site, using the services offered on the Site and/or submitting and/or posting content on the Site, shall be adjudicated in any UK court and you and we consent to exclusive jurisdiction and venue in such courts and waive any and all claims of inconvenient forum and immunity. YOU AND WE EXPRESSLY AGREE HEREBY, TO THE FULLEST EXTENT PERMITTED BY LAW TO WAIVE THE RIGHT TO A TRIAL BY JURY.

Hopefully that has clarified things for you and as was previously mentioned, if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

If you are still looking for more information then you can contact us at support@mindmatrixx.com

Leicester, England

support@mindmatrixx.com Phone: +44 (0) 7971 459 874